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About Us
Rapid Response Secure Care
Rapid Response Secure Care is an independent secure patient transport and support services. We are specialists in secure transport for vulnerable individuals with challenging behaviours informal or detained under the Mental Health Act.
Rapid Response Secure Care is a leading provider of secure patient transport and support services. We specialise in the secure transportation of vulnerable individuals who exhibit challenging behaviours, whether they are informal patients or those detained under the Mental Health Act (MHA).
Our Mission Statement
To provide Reliable, Safe and Secure patient transport
Our Vision
Delivering safe and secure transport for our service users – A continued focus on our core values. –
A Focus on People Everyone is listened to, respected and well supported
Delivering Quality – We listen, learn and improve
System Partnership – We contribute to sustainable and collective solutions and provide leadership in developing integrated solutions in safe and secure care
Our Strategy
Supporting and focusing on our local communities on frontline care including jobs and opportunities for young people.
Growing our plans within the wider communities to support improved user pathways, reduce incidents and develop new partners.
To create equal opportunities through a diverse workforce
Developing a long-term plan to deliver sustainable quality, safe and secure care. Progressing our plans to reduce the carbon footprint.
Quality Improvement
- Better learning from incidents and what we do Creating a better system to identify and share risks and act in response. Listening to our patients, clients and acting on their feedback
Responsive Care
- Keeping people safe across the whole patient journey Developing smarter dispatch and response processes Making sure we have the right resources in the right place to meet service user needs. Ensuring our fleet and estates are right and fit for purpose.
People and Culture
- Changing how we listen to and engage with you to improve how we work together. Ensuring we have the right channels to raise concerns including giving feedback and respond effectively. Demonstrating our values everyday Engaging in safe recruitment processes to ensure the safety of of userers, making sure their needs are met at all times.
Book an Ambulance today
Call: 0345 350 3797