Rapid Response Secure Care

Patient Experience Feedback

I was very nervous about being transported, but the team from Rapid Response Secure Care made me feel at ease. They were professional, friendly, and very understanding of my situation. The whole process was smooth, and I felt supported the entire way. Thank you for your excellent service.

Smith (Pseudonym)

The staff were incredibly caring and attentive. They made sure I was comfortable and kept me informed throughout the journey. It was clear they had my best interests at heart, which made a stressful situation much more manageable. I’m grateful for their compassion and professionalism.

Sarah Thompson (Pseudonym)

I cannot thank the team at Rapid Response Secure Care enough. They were punctual, considerate, and took great care to ensure I was safe during the transport. Their empathy and attention to detail were outstanding. I highly recommend their services to anyone in need.

Michael Brown (Pseudonym)

From start to finish, the experience with Rapid Response Secure Care was exceptional. The crew was respectful, efficient, and very reassuring. They handled everything with care and made me feel like I was in good hands. I appreciate the wonderful service provided.

Lisa Wilson (Pseudonym)

The transportation service was seamless and very professional. The staff were courteous and took the time to explain every step of the process to me. Their kindness and dedication were evident, and it made a significant difference to my overall experience.

John Davis (Pseudonym)

AMHPs’ Feedback:

The team from Rapid Response Secure Care has consistently demonstrated a high level of professionalism and competence in managing complex cases. Their ability to handle patients with diverse needs, especially during mental health crises, has been invaluable. Their timely and efficient service ensures that our patients receive the care they need without unnecessary delays.

Somerset NHS MH Partnership, AMHP

I have worked with Rapid Response Secure Care on multiple occasions, and each time they have exceeded expectations. The staff are well-trained, empathetic, and skilled in managing difficult situations. Their commitment to patient safety and dignity is evident in their approach, making them a reliable partner in mental health care.

Somerset NHS MH Partnership, AMHP

Rapid Response Secure Care provides an essential service that supports our efforts in the community. Their quick response times and ability to de-escalate potentially volatile situations have been critical in ensuring the safety of both patients and staff. Their professionalism and dedication are commendable.

NHS Dorset Health , AMHP

The collaboration with Rapid Response Secure Care has significantly improved our ability to transport patients safely and efficiently. Their team is not only knowledgeable but also compassionate, which is crucial when dealing with vulnerable individuals. Their service is an asset to our mental health provision.

NHS Dorset Health, AMHP

Working with Rapid Response Secure Care has been a positive experience. Their staff are responsive, respectful, and skilled in handling sensitive situations. They have played a vital role in supporting our patients and ensuring that they receive the necessary care promptly.

Somerset NHS MH Partnership, AMHP